Emirates has ramped up its customer offering in its Dubai hub with the opening of its fourth dedicated premium lounge.
The new Emirates Lounge, at Concourse 1 in front of the Business Class Lounge, will facilitate easy and seamless travel for First Class passengers who may be departing from any of the 14 gates located in Concourse 1. Passengers now have an additional choice and can access a lounge more conveniently located to their departure gates.
It’s a sensible move for Emirates who are competing with around 80 international carriers flying through its Dubai International Airport base. The airport’s rapid expansion sees it now well entrenched inside the world’s top 15 airports. Moreover, it’s an airport dealing only in international traffic and will soon overtake Heathrow as the world’s busiest international hub.
At the same time, Emirates investment in lounges and aircraft has seen it rise to the second fastest growing airline in the world’s top ten, according to the latest figures from the Centre for Asia Pacific Aviation.
The lounge design is modern and in keeping with Emirates’ multi-award winning First Class Lounge in Concourse 2, embodying the airline’s dedication to providing its passengers with superior service and quality.
According to Emirates, the new lounge is an oasis of luxury featuring a contemporary design aesthetic, and a timeless colour palette.
“The opening of the new Emirates First Class Lounge allows us to provide our customers with a consistent, high-quality Emirates experience both on the ground and in the air, starting from their exclusive chauffeur drive airport transfer and dedicated airport check-in counters, to luxurious lounge facilities and then our award-winning service onboard,” said Mohammed H. Mattar, Divisional Senior Vice President, Emirates Airport Services.
The lounge boasts a wide array of passenger amenities including a quiet zone with eight recliners, two 55 and 65 inch LED TVs, plush leather armchairs, a choice of formal or relaxed seating, two dining areas, shower facilities, a business centre with four individual work stations, wireless LAN connectivity within the lounge, a water feature, contemporary artwork, a smoking area and the hallmark courteous service from dedicated lounge staff that completes the distinctive experience.
Passengers can enjoy an a-la-carte service from an extensive menu of complimentary hot and cold gourmet dishes having the choice of formal or informal seating in the dining area, accompanied by a full bar service including premium beverages.
With the opening of the new First Class Lounge, Emirates now operates 29 dedicated lounges around its six-continent network.